Full Job Description
Join the Team at Amazon as a Social Media Manager in Cleveland!
Are you passionate about social media and its impact on business growth? Do you thrive in fast-paced environments where creativity and strategy go hand in hand? At Amazon, we are seeking a talented and results-driven Social Media Manager to join our innovative team in Cleveland, Mississippi. This role offers a unique opportunity to enhance our brand presence across multiple social media platforms, engage with our audience, and boost our sales through dynamic digital marketing strategies.
About Amazon
Amazon is not just a marketplace; we are a technology company and a global leader in e-commerce. Our mission is to be Earth's most customer-centric company where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. With innovative services ranging from Amazon Prime to AWS (Amazon Web Services), we are committed to continuous improvement and creativity.
Your Role as Social Media Manager
As a Social Media Manager, you will be at the forefront of creating engaging content that resonates with our diverse customer base. Your responsibilities will include the following:
- Strategy Development: Develop and implement social media strategies that align with Amazon’s marketing goals and objectives.
- Content Creation: Create engaging and visually appealing content across platforms such as Facebook, Instagram, Twitter, and LinkedIn tailored for our audience.
- Community Engagement: Actively manage online communities by responding to customer inquiries, comments, and messages in a timely and professional manner.
- Analytics & Insights: Monitor, analyze, and report on social media performance metrics to drive actionable insights and optimizations.
- Collaboration: Work closely with cross-functional teams including marketing, PR, and sales to ensure cohesive messaging and branding.
- Trend Analysis: Stay updated on current social media trends and platform updates, making recommendations to enhance our social media presence.
- Campaign Management: Plan and execute promotional campaigns to support new product launches, seasonal promotions, and brand initiatives.
Qualifications We’re Looking For
The ideal candidate for the Social Media Manager role will have the following qualifications:
- Bachelor’s degree in Marketing, Communications, or a related field.
- 3-5 years of experience managing social media accounts for a brand or agency.
- Proven track record of developing social media strategies that increase engagement and drive traffic.
- Exceptional writing and communication skills with a keen eye for detail.
- Experience with social media analytics tools (such as Google Analytics, Hootsuite, or Sprout Social).
- Strong understanding of current social media trends and best practices.
- Creative mindset with the ability to think outside the box.
What We Offer
At Amazon, we believe in nurturing our team members and offering them the tools and resources they need to thrive. Our Social Media Manager position includes the following benefits:
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Generous paid time off and flexible working arrangements.
- Access to employee discounts and perks.
- Continuous learning and career development opportunities.
Why Team Amazon?
Joining Amazon means becoming part of a vibrant community. Our culture encourages innovation, supports collaboration, and prioritizes customer experience. We are looking for individuals who share our commitment to exceptional service, high standards, and a passion for technology and e-commerce.
How to Apply
If you are ready to take the next step in your career and join a dynamic team at Amazon as a Social Media Manager, we invite you to submit your application. Highlight your experience, creativity, and what you can bring to our team in the cover letter.
Your future starts now, apply today and help us reach even more customers in Cleveland and beyond!
Amazon is an Equal Opportunity Employer
At Amazon, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and walks of life.